Effective Date: February 26, 2026
This Privacy Policy explains how Catering Prishtina (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you submit your email or contact us through our website or forms. By agreeing to this policy and sending your email, you consent to the processing of your personal data as described below in accordance with applicable Kosovar data protection laws.
1. Data Controller
Catering Prishtina is the controller of your personal data and is responsible for ensuring your personal information is processed lawfully and transparently in compliance with Kosovar Law No. 06/L‑082 on the Protection of Personal Data.
2. Personal Data We Collect
When you send an email or fill out a contact form, we may collect the following personal data:
Your name
Your email address
Your phone number (if provided)
Any information you include in your message
We collect only the minimum data necessary to respond to your inquiries and provide requested services.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
To respond to your requests and inquiries
To provide information about our services
To manage communications with you
To improve our customer service and operations
We process your personal data based on your consent and only for lawful and specific purposes.
4. Legal Basis for Processing
Under Kosovar data protection law, personal data must be processed fairly, lawfully, and transparently, and only for explicit, legitimate purposes. We rely on your consent provided when you submit your email to process your personal data for the purposes described in this policy.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. After that, your data will be securely deleted or anonymized.
6. Disclosure of Data
We do not sell or rent your personal information to third parties. Personal data may be disclosed only:
To our employees or service providers who assist us in responding to your inquiry
When required by law, regulation, or legal process
7. Security of Your Data
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
8. Your Rights
Under Kosovar law, you have the right to:
Access your personal data
Request correction of inaccurate or incomplete data
Request deletion of your data
Withdraw your consent at any time
Object to or restrict processing
To exercise any of these rights, contact us at [email protected]
9. Updates to This Policy
We may update this Privacy Policy to reflect changes in legal requirements or our data practices. Any updates will be posted on our website.
Consent Confirmation
By submitting your email or contacting Catering Prishtina, you confirm that you have read, understood, and agreed to this Privacy Policy in accordance with the personal data protection laws of the Republic of Kosovo.